Frequently Asket Questions
Return & Refund
What is your return policy?
We offer a 7-day return or exchange policy from the date of delivery, subject to eligibility conditions.
Do I need an unboxing video for returns?
Yes. An unboxing video is mandatory for damaged, defective, or wrong item claims.
When will I receive my refund?
Approved refunds are processed within 5–7 business days to the original payment method or bank account (for COD orders).
General
What is ST STYLE TRY?
ST STYLE TRY is a small, family-run clothing brand operated by MANNAT TEXTILE, based in Jaipur, Rajasthan. We focus on providing practical, affordable clothing for customers across India.
Where are you located?
We are based in Jaipur, Rajasthan, India, and operate as an online store.
Do you ship all over India?
Yes, we deliver our products to all serviceable locations across India.
How can I contact customer support?
You can reach us via email or WhatsApp during support hours.📧 infi@ststyletry.com| 📞 7014159502(Monday to Saturday, 10:00 AM – 5:00 PM)
Shipping & Delivery
How long does it take to process an order?
Orders are usually processed within 1–2 business days after confirmation.
How long does delivery take?
Delivery typically takes 5–7 business days after dispatch, depending on your location.
Do you charge for shipping?
No. We offer free shipping on all orders.
Payment Related
What payment methods do you accept?
We accept UPI, debit cards, credit cards, net banking, and Cash on Delivery (COD).
Is Cash on Delivery (COD) available?
Yes, COD is available on eligible orders. Some COD orders may be verified via phone or WhatsApp before dispatch.
Is online payment safe on your website?
Yes. All online payments are processed securely through trusted payment gateways.